"Citizen Experience"

2 agenda items mention this keyword

Modifications to the Organizational Structure - Citizen Interaction Service
The Citizen Interaction Service is reorganizing its staff by abolishing seven cashier-clerk positions and creating nine new 'Citizen Experience' attendant positions. This change is part of the second phase of the service's organizational restructuring.
governanceother
Modification to the Organizational Structure - Citizen Interaction Service
Council approved a restructuring of the Citizen Interaction Service, which involves abolishing seven cashier positions and creating nine new 'Citizen Experience' attendant positions to improve service delivery, effective by late summer 2026.
governance